Privacy Policy

How PlusPetanque Platform collects, uses, and protects your personal information across our services.

Last updated: October 2026

Your Privacy Matters: We are committed to protecting your personal information and being transparent about how we collect, use, and share data on the PlusPetanque Platform. This policy outlines your rights and our responsibilities.

1. Information We Collect

Personal Information

When you create an account or participate in tournaments, we may collect:

  • Name and contact information (email, phone number)
  • Location and timezone preferences
  • Skill level and tournament history
  • Profile information and preferences
  • Payment information for premium features

Automatically Collected Information

  • Usage statistics and platform interactions
  • Device information and browser type
  • IP address and general location
  • Cookies and similar tracking technologies

Organization API Keys, Widgets and Webhooks

When an organization connects its own website or systems to the platform, we store:

  • API keys: the key name, a hashed form of the key (the key itself is never stored) and its creation and last-used timestamps
  • Website widgets: the widget name, type, the tournament it shows and the list of websites allowed to embed it
  • Webhooks: the endpoint address, the subscribed events, the signing secret (encrypted at rest) and, for each delivery, the event, the data sent, the response status and error text for a limited time, used to show the organization its delivery history and to retry failed deliveries
  • Request logs with the key or widget identifier and IP address, used for rate limiting and abuse prevention

2. How We Use Your Information

Platform Services

  • Creating and managing your user account
  • Facilitating tournament registration and participation
  • Providing real-time updates and notifications
  • Generating statistics and performance analytics

Communication

  • Sending tournament invitations and updates
  • Providing customer support and assistance
  • Sharing platform news and feature updates
  • Responding to your inquiries and feedback

3. Information Sharing

We DO NOT Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information in these limited circumstances:

  • • Tournament Organizers: Basic profile information for tournament management
  • • Organizer Websites (API): Organizations can retrieve data about their own tournaments through our API, including registered team and player names, match results and standings, to display on their own websites. This is the same information shown on the public tournament page; anonymized players stay anonymized, and the organization is responsible for how it displays the data
  • • Organizer Websites (Widgets): Organizations can embed widgets on their own websites that show their tournaments, matches, standings, results and brackets. The widget is a page served by PlusPetanque inside a frame: it shows the same information as the public tournament page, sets no cookies and loads no analytics on the embedding site, and can only be displayed on the websites the organization has allowed. If you register a team through a widget, your details are sent directly to PlusPetanque, not to the embedding website, and are handled under this policy
  • • Organizer Systems (Webhooks): When an organization registers a webhook, we send notifications about its tournaments (for example a new registration, a completed match, published results or a status change) to the web address it provided. These notifications contain tournament, team, registration and match information such as team names, statuses and scores, but no email addresses, phone numbers or other contact details; anonymized players stay anonymized. The organization is responsible for the endpoint receiving this data
  • • Service Providers: Trusted partners who help us operate the platform
  • • Legal Requirements: When required by law or to protect our rights
  • • With Your Consent: Any other sharing requires your explicit permission

4. Data Security

We implement industry-standard security measures to protect your information:

  • • Encryption of sensitive data in transit and at rest
  • • Regular security audits and vulnerability assessments
  • • Restricted access to personal information
  • • Secure hosting infrastructure with backup systems

5. Your Rights and Choices

Access & Correction

View and update your personal information through your account settings.

Data Deletion

Request deletion of your account and associated data at any time.

Communication Preferences

Control what notifications and communications you receive from us.

Data Portability

Export your tournament history and statistics in standard formats.

6. Podatki otrok in soglasje skrbnika

Igralci, mlajši od starosti za digitalno privolitev v državi njihovega prebivališča, lahko PlusPetanque uporabljajo le z odobritvijo starša ali zakonitega skrbnika. Ta razdelek pojasnjuje, kaj obdelujemo o takem otroku in njegovem skrbniku ter kaj je komu vidno. Skrbnik lahko privolitev kadar koli prekliče na svoji nadzorni plošči.

Za izvedbo odobritve in hrambo dokaza o njej shranjujemo:

  • Otrokov datum rojstva in državo prebivališča, na podlagi katerih se odloči, ali je odobritev potrebna in pri kateri starosti se konča.
  • E-poštni naslov skrbnika in, ko je odobritev podana, povezavo z skrbnikovim računom.
  • Zapis o privolitvi: datum in uro, naslov IP, brskalnik, različico prikazanega besedila privolitve, način odobritve in skrbnikovi dve potrditvi (da je odrasel in da je starš ali zakoniti skrbnik). Zapiše se enkrat in se nikoli ne spremeni.
  • Vsako spremembo otrokovih nastavitev zasebnosti, ki jo naredi skrbnik, s podatkom, kdo jo je naredil, kdaj in s katerega naslova IP.
  • Skrbnikovo odobritev ali zavrnitev povabil v ekipe, naslovljenih na otroka.

Otrokov račun je privzeto zaseben. Dokler skrbnik posamezne možnosti ne vklopi:

  • Javni rezultati, žrebi, lestvice, rezultati v živo, spletni gradniki in API organizatorja prikazujejo le otrokove začetnice.
  • Profilne fotografije ni mogoče naložiti, namesto nje se prikaže avatar z začetnicami.
  • Javne profilne strani in javnega opisa ni.
  • Otrok ni naveden v iskanju ekip in ga tam ni mogoče kontaktirati. Prijava na oglase še vedno deluje.

Organizatorji turnirjev, na katere se otrok prijavi, ter soupravitelji in sodniki tega turnirja vedno vidijo polno ime, ker ga potrebujejo za izvedbo dogodka.

Otrokov račun nikoli ne vsebuje telefonske številke, nikoli ne prejema trženjskih sporočil in se nikoli ne uporablja za oglaševalsko profiliranje. Ko se povezava s skrbnikom konča na otrokov rojstni dan, nastavitve ostanejo take, kot so bile. Nič samodejno ne postane javno.

Zapis o privolitvi in zgodovina povezav s skrbniki se hranita, dokler račun obstaja, kot dokaz, da je bila odobritev podana. Ko je račun izbrisan, se hranita v šifriranem arhivu postopka izbrisa in uničita skupaj z ostalimi podatki računa. Če je privolitev preklicana in ni znova podana v 30 dneh, se račun odstrani.

Skrbnik lahko na svoji nadzorni plošči prenese otrokove podatke in zapis o privolitvi, spremeni nastavitve zasebnosti, popravi otrokove podatke, prenese vlogo skrbnika na drugo odraslo osebo in izbriše račun. Otrok sam upravlja svoj jezik, nastavitve obvestil, geslo in e-poštni naslov. O spremembi otrokovega e-poštnega naslova je obveščen skrbnik.

Če meniš, da račun pripada otroku, ali si prejel(a) e-pošto za odobritev, ki se nanaša na otroka, ki ni tvoj, nam to sporoči prek povezave v tisti e-pošti ali prek kontaktnega obrazca. Vsako tako prijavo obravnavamo v 7 dneh, ob potrditvi uporabimo zaščitne nastavitve in osebi, ki je prijavo oddala, nikoli ne razkrijemo podatkov o računu. Samo na podlagi prijave se noben podatek ne izbriše.

Otrokov profil, voden pod skrbnikovim računom, nima e-poštnega naslova ne gesla. Profil vsebuje otrokovo ime, datum rojstva, spol in državo ter je v javnih rezultatih prikazan samo z začetnicami. Če skrbnik profil odstrani, se zapisi tekem ohranijo anonimno.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • • Remember your login status and preferences
  • • Improve platform performance and user experience
  • • Analyze usage patterns and popular features
  • • Provide relevant content and recommendations

Note: You can control cookie settings through your browser preferences, though some features may not work properly if cookies are disabled. For more details, see our Cookie Policy.

8. International Data Transfers

Our platform may transfer and process your information in countries other than your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of the platform after changes become effective constitutes acceptance of the updated policy.

10. Pomočnik za podporo

Prijavljeni uporabniki lahko vgrajenemu pomočniku za podporo zastavljajo vprašanja o uporabi PlusPetanque. Ko ga uporabiš, se besedilo, ki ga vtipkaš, prejšnja sporočila istega pogovora in kratek opis vrste tvojega računa (na primer igralec, sodnik, organizator ali klub) pošljejo podjetju Anthropic, PBC, našemu ponudniku umetne inteligence, da ustvari odgovor. Pomočnik prejme le vsebino, ki mu jo napišeš, in tam, kjer je funkcija omogočena, podatke o tvojih lastnih prijavah, ekipah in turnirjih, ki jih lahko samo bere. Nikoli ne prejme osebnih podatkov drugih uporabnikov in ne more spreminjati ničesar na tvojem računu.

  • Pogovori se hranijo do 90 dni, da lahko preverimo kakovost odgovorov in izboljšamo pomočnika, nato pa se samodejno izbrišejo.
  • Odgovor lahko oceniš; ocene in neobvezni komentarji se shranijo skupaj s pogovorom.
  • Z izbrisom računa se izbrišejo tudi tvoji pogovori.
  • Anthropic te podatke obdeluje v našem imenu v skladu s svojimi komercialnimi pogoji obdelave podatkov in jih ne uporablja za učenje svojih modelov.

Uporaba pomočnika je neobvezna; za vsako vprašanje je na voljo tudi kontaktni obrazec.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: