Privacy Policy
How PlusPetanque Platform collects, uses, and protects your personal information across our services.
Last updated: October 2026
Your Privacy Matters: We are committed to protecting your personal information and being transparent about how we collect, use, and share data on the PlusPetanque Platform. This policy outlines your rights and our responsibilities.
1. Information We Collect
Personal Information
When you create an account or participate in tournaments, we may collect:
- Name and contact information (email, phone number)
- Location and timezone preferences
- Skill level and tournament history
- Profile information and preferences
- Payment information for premium features
Automatically Collected Information
- Usage statistics and platform interactions
- Device information and browser type
- IP address and general location
- Cookies and similar tracking technologies
Organization API Keys, Widgets and Webhooks
When an organization connects its own website or systems to the platform, we store:
- API keys: the key name, a hashed form of the key (the key itself is never stored) and its creation and last-used timestamps
- Website widgets: the widget name, type, the tournament it shows and the list of websites allowed to embed it
- Webhooks: the endpoint address, the subscribed events, the signing secret (encrypted at rest) and, for each delivery, the event, the data sent, the response status and error text for a limited time, used to show the organization its delivery history and to retry failed deliveries
- Request logs with the key or widget identifier and IP address, used for rate limiting and abuse prevention
2. How We Use Your Information
Platform Services
- Creating and managing your user account
- Facilitating tournament registration and participation
- Providing real-time updates and notifications
- Generating statistics and performance analytics
Communication
- Sending tournament invitations and updates
- Providing customer support and assistance
- Sharing platform news and feature updates
- Responding to your inquiries and feedback
3. Information Sharing
We DO NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information in these limited circumstances:
- • Tournament Organizers: Basic profile information for tournament management
- • Organizer Websites (API): Organizations can retrieve data about their own tournaments through our API, including registered team and player names, match results and standings, to display on their own websites. This is the same information shown on the public tournament page; anonymized players stay anonymized, and the organization is responsible for how it displays the data
- • Organizer Websites (Widgets): Organizations can embed widgets on their own websites that show their tournaments, matches, standings, results and brackets. The widget is a page served by PlusPetanque inside a frame: it shows the same information as the public tournament page, sets no cookies and loads no analytics on the embedding site, and can only be displayed on the websites the organization has allowed. If you register a team through a widget, your details are sent directly to PlusPetanque, not to the embedding website, and are handled under this policy
- • Organizer Systems (Webhooks): When an organization registers a webhook, we send notifications about its tournaments (for example a new registration, a completed match, published results or a status change) to the web address it provided. These notifications contain tournament, team, registration and match information such as team names, statuses and scores, but no email addresses, phone numbers or other contact details; anonymized players stay anonymized. The organization is responsible for the endpoint receiving this data
- • Service Providers: Trusted partners who help us operate the platform
- • Legal Requirements: When required by law or to protect our rights
- • With Your Consent: Any other sharing requires your explicit permission
4. Data Security
We implement industry-standard security measures to protect your information:
- • Encryption of sensitive data in transit and at rest
- • Regular security audits and vulnerability assessments
- • Restricted access to personal information
- • Secure hosting infrastructure with backup systems
5. Your Rights and Choices
Access & Correction
View and update your personal information through your account settings.
Data Deletion
Request deletion of your account and associated data at any time.
Communication Preferences
Control what notifications and communications you receive from us.
Data Portability
Export your tournament history and statistics in standard formats.
6. Podaci o djeci i suglasnost skrbnika
Igrači mlađi od dobi za digitalnu privolu u zemlji njihova prebivališta mogu koristiti PlusPetanque samo uz odobrenje roditelja ili zakonskog skrbnika. Ovaj odjeljak objašnjava što obrađujemo o takvu djetetu i njegovu skrbniku te što je kome vidljivo. Skrbnik može u bilo kojem trenutku povući privolu na svojoj nadzornoj ploči.
Za provedbu odobrenja i čuvanje dokaza o njemu pohranjujemo:
- Datum rođenja djeteta i zemlju prebivališta, na temelju kojih se određuje treba li odobrenje i u kojoj dobi završava.
- E-adresu skrbnika i, nakon odobrenja, vezu s računom skrbnika.
- Zapis o privoli: datum i vrijeme, IP adresu, preglednik, verziju prikazanog teksta privole, način odobrenja i dvije potvrde skrbnika (da je odrasla osoba i da je roditelj ili zakonski skrbnik). Zapisuje se jednom i nikad se ne mijenja.
- Svaku promjenu postavki privatnosti djeteta koju skrbnik napravi, s podatkom tko ju je napravio, kada i s koje IP adrese.
- Skrbnikovo odobravanje ili odbijanje poziva u ekipe upućenih djetetu.
Račun djeteta je prema zadanim postavkama privatan. Dok skrbnik pojedinu stavku ne uključi:
- Javni rezultati, ždrijebovi, ljestvice, rezultati uživo, web widgeti i API organizatora prikazuju samo inicijale djeteta.
- Ne može se učitati profilna fotografija, umjesto nje prikazuje se avatar s inicijalima.
- Nema javne profilne stranice ni javnog opisa.
- Dijete nije navedeno u traženju ekipa i ne može ga se tamo kontaktirati. Javljanje na oglase i dalje radi.
Organizatori turnira na koje se dijete prijavi te supravitelji i suci tog turnira uvijek vide puno ime jer im je potrebno za provedbu događaja.
Račun djeteta nikad ne sadrži telefonski broj, nikad ne prima marketing i nikad se ne koristi za oglašivačko profiliranje. Kad veza sa skrbnikom završi na djetetov rođendan, postavke ostaju kakve su bile. Ništa samo od sebe ne postaje javno.
Zapis o privoli i povijest veza sa skrbnicima čuvaju se dok račun postoji, kao dokaz da je odobrenje dano. Kad se račun izbriše, čuvaju se u šifriranoj arhivi postupka brisanja i uništavaju zajedno s ostalim podacima računa. Ako se privola povuče i ne da ponovno u roku od 30 dana, račun se uklanja.
Skrbnik na svojoj nadzornoj ploči može preuzeti podatke djeteta i zapis o privoli, promijeniti postavke privatnosti, ispraviti podatke djeteta, prenijeti ulogu skrbnika na drugu odraslu osobu i izbrisati račun. Dijete samo upravlja svojim jezikom, postavkama obavijesti, lozinkom i e-adresom. O promjeni e-adrese djeteta obavještava se skrbnik.
Ako misliš da račun pripada djetetu ili si primio/primila e-poruku o odobrenju koja se tiče djeteta koje nije tvoje, javi nam putem poveznice u toj e-poruci ili putem kontaktnog obrasca. Svaku takvu prijavu obrađujemo u roku od 7 dana, ako se potvrdi primjenjujemo zaštitne postavke i osobi koja je podnijela prijavu nikad ne otkrivamo podatke o računu. Na temelju same prijave ne briše se nijedan podatak.
Dječji profil vođen pod računom skrbnika nema e-adresu ni lozinku. Profil sadrži ime djeteta, datum rođenja, spol i zemlju te se u javnim rezultatima prikazuje samo s inicijalima. Ako skrbnik ukloni profil, zapisi utakmica ostaju anonimno.
7. Cookies and Tracking
We use cookies and similar technologies to:
- • Remember your login status and preferences
- • Improve platform performance and user experience
- • Analyze usage patterns and popular features
- • Provide relevant content and recommendations
Note: You can control cookie settings through your browser preferences, though some features may not work properly if cookies are disabled. For more details, see our Cookie Policy.
8. International Data Transfers
Our platform may transfer and process your information in countries other than your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of the platform after changes become effective constitutes acceptance of the updated policy.
10. Pomoćnik za podršku
Prijavljeni korisnici mogu ugrađenom pomoćniku za podršku postavljati pitanja o korištenju PlusPetanquea. Kad ga koristiš, tekst koji upišeš, prethodne poruke iz istog razgovora i kratak opis vrste tvog računa (na primjer igrač, sudac, organizator ili klub) šalju se tvrtki Anthropic, PBC, našem pružatelju AI usluga, radi generiranja odgovora. Pomoćnik prima samo sadržaj koji mu napišeš i, ako je značajka omogućena, podatke o tvojim vlastitim prijavama, ekipama i turnirima, koje može samo čitati. Nikada ne prima osobne podatke drugih korisnika i ne može ništa promijeniti na tvom računu.
- Razgovori se pohranjuju do 90 dana kako bismo mogli provjeriti kvalitetu odgovora i unaprijediti pomoćnika, a zatim se automatski brišu.
- Odgovor možeš ocijeniti; ocjene i opcionalni komentari pohranjuju se uz razgovor.
- Brisanjem računa brišu se i tvoji razgovori.
- Anthropic obrađuje te podatke u naše ime prema svojim komercijalnim uvjetima obrade podataka i ne koristi ih za treniranje svojih modela.
Korištenje pomoćnika je neobavezno; kontakt obrazac ostaje dostupan za sva pitanja.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: [email protected]
